Wealth & Finance August 2017

Wealth & Finance International 14 An Expert in Patient Care anjiv Agarwal was appointed a consultant urologist at the Hammersmith Hospital, which is now part of Imperial College NHS Trust, in 1997. He trained in urology in the UK from 1990 – 1994, prior general surgical training in India. In addition, he received FRCS Edinburgh – General Surgery in 1991 and Intercollegiate Board in urology in 1994. He begins the interview to tell us more about his background in the field, his special interest in it, as well as his reflections on winning the Exclusive Five Star Consultant of the Year 2017 award. “I received fellowship training in onco-urology and uro-gynaecology at the Henry Ford Hospital in Detroit and for paediatric urology at the Hos- pital for Sick Children in Toronto from 1994 – 1997. I am a consultant urologist offering urology expertise to both adult and paediatric patients. “I have a special interest in functional urology, paediatric urology, fe- male urology, inflammatory disorders of the urinary tract as well as diag- nostic management for prostate cancer and superficial bladder cancer. This firm offers comprehensive urological care to the above group of adult and paediatric patients. The focus always remains on patient care and in the best interest of the patient. “Receiving the Exclusive Five Star Consultant of the Year 2017 award demonstrates the recognition of the care provided to my patients. The ethics and philosophy of the care is based on compassion and compre- hensive knowledge and delivery of the care in the best interest of the patients. This award will help the firm carry on performing the work as well as allow growth in confidence to continue offering the patients with the best possible care.” Sanjiv then underlines that the vast number of patients seen and treated every year to their satisfaction and achieving excellent results demonstrates the efficacy of the firm’s meticulous attention to detail in understanding the clinical problems, communication issues and of course providing care. Feedback is received from patients and any suggestions are acted upon to improve the service Sanjiv adds, before offering his thoughts on his own role as a consultant, the staff who support him and the feedback he receives about his work. “I am a consultant looking after patients, seeing them in the outpa- tient clinic, performing procedures and carrying out follow up care. In addition to my clinical work. I am heavily involved in charity work and patients very often appreciate that aspect of my life. “I have two staff running my practice office Mrs Allison Shortt, my prac- tice manager and medical secretary, Mrs Clare Richards. They are both responsible for organising all aspects of the practice as well as providing a communication link between the patients and me. “I receive much feedback regarding the services provided by my practice via my practice staff and direct from patients. These communi- cations are vital, enabling us to change and update our methods as and when necessary. I receive many cards and letters from patients who are extremely satisfied and grateful for all aspects of treatment.” Sanjiv concludes the interview by revealing his future to continue the good work he is doing to the best satisfaction of his patients. “It is very important to achieve a good working strategy, which is effec- tive and honest. Keeping up to date with CPD as well and understand- ing and evaluating the results and incorporating any changes suggested or required. The health care industry faces significant challenges in the UK as expectations are changing and as the longevity of life is increasing. This however, can be best managed by being proactive and rationalising the provision of care.” Company: Imperial College London Name: Sanjiv Agarwal, M.S., F.R.C.S., F.R.C.S.(Urol.) Email: [email protected] Web Address: www.imperial.ac.uk Address: South Kensington Campus, London SW7 2AZ, Telephone: +44 (0)20 7589 5111 Imperial College Healthcare NHS Trust’s Sanjiv Agarwal was awarded the Exclusive Five Star Consultant of the Year 2017 award recently, and to celebrate his success, we invited him to tell us more about his role as a consultant urologist at Hammersmith, Charing Cross and St. Mary’s Hospitals. S 1703WF27