Wealth & Finance International - Business Awards 2015

www.wealthandfinance-intl.com 15 Best for Technology-Based Financial Solutions - USA Christopher Higgins outlines how his technology based financial services firm, Financial Recovery Technologies, has overcome a tough financial climate to become top within the industry. Company: Financial Recovery Technologies, LLC Name: Christopher Higgins E-mail: [email protected] Web Address: www.frtservices.com Address: 200 River’s Edge Drive, Suite 300, Medford, MA 02155 Telephone: 339-674-1021 Financial Recovery Technologies is honoured to have been awarded ‘Best for Technology-Based Financial Solutions”. It truly is a reflection of the investments FRT has made to enhance our technology and hire the best talent in the industry. Awards such as this are a great reflection of the hard work and commit- ment organizations like FRT have put in to become prominent members of the financial industry, and as such FRT is proud to receive this award. Our firm is a technology-based services firm that helps the invest- ment community identify eligibility, file claims and collect funds made available in securities class action settlements. Offering the most comprehensive range of claim filing and monitoring services available, we provide best-in-class eligibility analysis, disbursement auditing and client reporting, and deliver the highest level of accuracy, accountabili- ty and transparency available. FRT is the provider of choice for leading hedge funds, asset managers, investment managers, pension funds, mutual funds, sovereign wealth funds, global custodians and regional banks. Because our clients are the most important people in our business, FRT views customer service as a top priority and it is an element of FRT’s company values. Each FRT client is assigned a dedicated account man- ager to serve as the go-to person for any and all inquiries. Our account management and client service teams are proactive in their interaction with clients, so that we can best understand and address their needs. We maintain the high standards we set across the company by regularly reviewing our process and analysing the best ways to maxi- mize our client service. FRT distinguishes itself from our competitors through our commitment to improving our technical infrastructure, best in class customer service and being thought leaders in the industry. By going to great lengths to truly understand our customers’ business and to deliver the most com- prehensive solution to satisfy the client’s needs we ensure they remain loyal to us and refer new clients to our business. Although our clients are vitally important, it is also imperative that our employees remain dedicated to providing our exacting standards. With this in mind FRT has made a significant investment in hiring the smart- est, most knowledgeable employees. It is this commitment to human talent that keeps us ahead of the curve. Every employee is dedicated to continuing their understanding of the industry. Internally our culture is very collegiate. We routinely challenge one another while sharing ideas and concepts to help better ourselves and those around us. While everyone at FRT approaches our duties with pro- fessionalism, we like to foster an academic feel and keeping employees engaged. Monthly, we have companywide social events so that cross functional groups can get to know each other better, from both a profes- sional aspect, but personally as well. Additionally, FRT is a thought-leader in the class action recovery industry and routinely investigates, researches and publishes information regard- ing emerging developments and trends. Recent international economic issues have provided us with a number of challenges. In regards to the global securities litigation arena, much has changed in the last five years. Global developments have caused FRT to expand its reach and devote more resources to understand what’s happening outside of the United States. Overall the growing global reach of securities litigation has been the most prevalent trend in FRT’s industry. Many jurisdictions across the globe are implementing or considering the implementation of mechanisms similar to that in the United States in order to address securities fraud and help inves- tors recover damages from securities litigation and class action settlements. With regards to the future, we are committed to the future of the company and the industry as a whole. We have challenged ourselves to become the premier resource for securities litigation and class action settlement recovery information and services. Financial Recovery Technologies