Wealth & Finance International - Business Awards 2015

Business Awards 2015 18 Recognised Leader in Video Conferencing Services BCS Global Networks is a worldwide provider of managed video conferencing, telepresence and visual collaboration services. BCS Global’s innovative videoconferencing and telepresence solutions enable rich, real-time interactive video collaboration that allows participants to connect seamlessly from their desktops, mobile and tablet devices, home offices, boardrooms or telepresence suites. The company owns a fully deployed global B2B video exchange, which enables users across the world to meet instantaneously regardless of their video system, network provider or type of connection. Company: BCS Global Name: Clive Sawkins Email: [email protected] Web Address: www.bcsglobal.com Address: Headquarters – UK Keypoint, 17-23 High Street, Slough, Berkshire, SL1 1DY, United Kingdom Telephone: +44 (0)1753 705 400 BCS Global Networks promotes connectivity with its range of video conferencing services. CEO Clive Sawkins gives us an overview of the firm’s work. We were thrilled and honoured to receive this prestigious award. It’s fan- tastic to be recognized for our hard work and contributions to the video conferencing services market. Personally I believe this award says a lot about BCS Global and the culture we have built. From our humble beginnings in a small office, to becoming a global provider of managed video services, this award is a testament to all our employees and their contributions to our success. Our corporate culture revolves around our people. It’s paramount to en- sure our employees are respected, engaged and involved so they remain dedicated to providing our customers with the best possible services and products. We continually recognize our employees and help them grow professionally through ongoing training and team-building programs, as well as employee recognition awards that honour employees for their success and contributions. We also have leadership programs that empower decision making and problem solving. And, to further demonstrate BCS Global’s commitment to exemplary service, each new customer gets a welcome letter from me, the CEO, with my personal contact details. BCS Global’s vision, which is displayed on every wall in our company, is linked to our performance management system. It is monitored in our all-hands meetings and updated in my monthly all-employee video clips. We also use social media to update all employees on our performance. Customer care is equally vital to our corporate culture and we take it very seriously. BCS Global offers an industry-unique, 24/7, white glove video conferencing service. We are well aware that because we deliver collab- oration over video, we are only as good as the last experience. We pride ourselves on our best-in-class service; and our mission is to maintain it. In order to stay ahead in this fast-paced industry and constantly evolving marketplace, BCS Global works closely with our partners and custom- ers to ensure that the latest, greatest technology and features are fully developed, adopted and utilised. This inclusive approach is critical as we continue to build on our success internationally. Growing globally is not without challenges, particularly breaking into the North America market. However that challenge has also become an opportunity. Earlier this year, BCS Global acquired Minnesota-based Vid- eo Guidance, which became a wholly owned subsidiary while retaining the respected Video Guidance name and brand in the U.S. The merger has created a formidable, cloud-based global enterprise that links BCS Global’s capabilities in Europe, North America and Asia with Video Guid- ance’s in North America. Over the past 12 months we have seen a number of exciting oppor- tunities with the explosive growth of cloud-based video. Therefore, we are focusing our efforts on the interoperability between systems, which continues to be a key issue within the video collaborations market. BCS Global’s strategy for the future revolves around strengthening and growing our company, particularly in the tough North American market. We are working closely with our newly expanded team to build a bigger and better company, featuring the next generation of technology in an ever-changing industry. As CEO, I am extremely proud of our talented and dedicated employees, as well as our strategic partnerships that allow BCS Global to continue to meet the unprecedented demand for comprehensive video collaboration and visual services. Clive Sawkins, CEO BCS Global Networks Ltd. BCS Global Networks Inc.