Wealth & Finance International - February 2017

Wealth & Finance International 36 Insuring a Great North American Road Trip ue heads a dedicated team at Thum Insurance Agency, meeting the insurance needs of all international customers. She has been the International Sales Manager since 2013. She began with the agency in 2002, though has been work- ing in the insurance industry since her college graduation. “Many years ago we developed a specialized insurance package for international clients who wish to tour the United States and Canada with their own recreational vehicles”, Sue Blood informed us. “We can provide insurance for international customers who will ship their own motor homes to the USA or customers who travel with a camper and tow vehicle. Thum Insurance Agency is a comprehensive insur- ance provider for recreational vehicle coverage throughout the USA (including Alaska), Canada and Mexico. Our policies provide excellent coverage for third party liability and physical damage to the vehicle as well as contents coverage while touring. Our 25 years of experience has set us apart in the marketplace demonstrating our commitment to this specialty product resulting in its stability and endurance. “The travel industry is booming in North America. Our customers see the value of an extended holiday in the comfort and familiarity of their own vehicle. Over the last 25 years we have insured over 2,000 customers who have shipped their vehicles from Europe to travel across North America. The North American landscape offers the traveller oceans and deserts, mountains and canyons, large, bustling metro- politan cities and slow, winding country roads. There is something for everyone! By offering a variety of policy term lengths we can accommo- date a quick trip or something longer that may be renewed for multiple years. The holiday options are endless! “The international section on our website is in multiple languages and explains in detail the types of vehicles we are able to insure as well as the benefits of the insurance packages we offer. Our international team works with our customers every step of the way. The quoting and underwriting is all done in-house, including the preparation and processing of all the paperwork and applications. Because most of our client communication is done via email, we can exchange information and documents quickly and with ease. “We are also the first contact for any claims reporting and handling. Our goal is to make the process as smooth and easy as possible for our customers by keeping all the contacts in-house. In response to the way a claim was handled, a customer recently said, “I want to thank you and your company for the un-bureaucratic claim adjustment. I surely will recommend you!” “In the past communication has been the biggest deterrent for custom- ers contemplating shipping their motor home to the USA for holiday. But, with all the recent technological advancements, that no longer plays as significant a role. Smart phones now connect the traveller with translation services, restaurant reviews, currency conversion as well as directions to campgrounds, highways and popular tourist sites. “Each year more and more customers ship their recreational vehicles from Europe to North America and take advantage of our extensive national park system, state park system and privately owned camp- grounds. Our agency is very excited for 2017 and beyond as the next wave of customers lands on our shores. We would be honoured to pro- vide you motor caravan insurance for your travels to the United States, Canada and Mexico.” Company: Thum Insurance Agency, L.L.C. Name: Sue Blood Email: [email protected] Web Address: www.thuminsurance.com Address: 3140 3 Mile Rd NE, Grand Rapids, MI 49525, U.S.A. Telephone: 001.616.957.2400 Thum Insurance Agency, LLC has been family owned and operated since January 1990, offering insurance products to cover recreational vehicles of all styles for personal use and commercial use. They take great pride in the uniquely personalized customer service that they can offer. As an independent agency they work with multiple insurance companies and are licensed in all 50 States. We spoke with Sue Blood, International Sales Manager, to discover more about the options offered by the agency. S 1702WF19