Fintech Awards 2021

Wealth & Finance International - 2021 FinTech Awards 9 The role of data has never been more important in how we understand the world. With the right information, it’s now possible to gather contextual insights that could never have been dreamed of before. The team at Sentiance is at the forefront of this revolution, using behavioral change techniques to create hyper personalized engagement that can benefit companies across the board. The technology developed by the Sentiance team lies at the forefront of the world’s leading insurance companies and retail banks, empowering them to create personalized engagement services and products through intelligent contextual recommenders. In a world where data is the most valuable commodity, this team ensures that the user is always in control of where their data goes and how it is used. 2021 is seeing the next evolution of financial marketing, leveraging data and advanced analytics in this emerging field, bringing about real-time financial recommendations, and a level of test and learn capabilities far beyond what could have been imagined just a few years ago. The Sentiance technology offers incredible insights into a person’s lifestyle, their daily routine, their brand loyalties, their mobility habits, their physical activity and their social life to name but a few aspects. This allows companies to send contextually relevant offers at the perfect time to improve the customer experience for all. This determination to meet the needs of clients has allowed the team to provide the maximum possible value at all times. They are proudly client-obsessed at all levels, with a dedicated client team that draws on a wealth of different domain experts. Every client has their own account manager, as well as access to the Sentiance client team through transparent and convenient communication channels. Satisfaction is monitored through an anonymous quarterly client survey, which acts as a forum for feedback and a measure of general sentiment across the client base. While some businesses simply file this information away, Sentiance has made a point of sharing the results of these surveys with the entire team to ensure that they know what is working and what needs more attention for future improvement. The world of financial technology is constantly evolving, with the use of AI and machine learning acting as the next big step for many companies. Let’s take a look at Sentiance, an intelligence-driven data science and behavior change company, and see how their work has achieved such remarkable success in the FinTech Awards 2021. Best FinTech Mobile Telematics Provider - Europe Sentiance May21789 Looking ahead, the Sentiance team are hoping to expand into other regions, spreading beyond their main markets today. The aim, however, is to continue offering the same customer-focused approach by setting up more local bases from which the team can support clients better. This growth is matched by the way in which technology is developing. The team plans to build a platform that is fully on-device to ensure next-level data privacy. The team already has an in-house privacy and security group focused on ensuring that clients’ end-user data is protected and stored securely, following not only international expectations, but the internal rules of the Sentiance Data Charter, to ensure the highest possible standards. Of course, none of this growth is possible if it cannot be sustained, and sustainability has leapt to the top of the priority list for this intrepid team. The rapid growth of the digital world can be used to make the physical world more sustainable, and the team at Sentiance is betting their future on a world which they can transform into something better. Through playing their part, they are hoping to achieve new levels of success. The world of data is constantly changing, and the team at Sentiance is at the heart of that change. With such an incredible capacity for foresight on behalf of the business, it’s little wonder that they are not only in such high demand, but are securing their position for years to come. Company: Sentiance Name: Jenny Lou Email: [email protected] Web Address: www.sentiance.com