www.wealthandfinance-news.com 20 Wealth & Finance International - 2022 FinTech Awards APR2w2 After fifteen years in the claims management solutions world, there were few people more aware of the challenges facing the industry than Matt Anderson. Every day, he would hear about people accruing fines after being frustrated by the adjuster dispatch and deployment process. He knew there had to be a better way to streamline property claims, and with one not yet forthcoming, decided to create it himself. Field Pros Direct leverages the latest in technology to deliver results that truly stand out in the marketplace. From start to finish, this tech-enabled solution offers a guide to the insurance process that always keeps clients safely on track. “Our company offers a wide range of claims services,” Matt tells us, “but we specialize in catastrophe (CAT) and Daily Independent adjusting services along with Third Party Administration (TPA) within the United States and London.” The team’s products are market-leading, with one of the best examples of their work being their Virtual Adjusting solution. “Our virtual adjusting solution gives us the ability to handle select claims completely virtual by using the policyholders smartphone or tablet paired with claims technology,” explains Matt. “When it comes to smart-matching, we leverage multiple data points about the claim and the adjuster to find the right match. We’re always leaning into finding more thoughtful and innovative ways to standard industry claims processes.” The thoughtfulness at every stage of the development process is key to the success of Field Pros Direct. They take the time to uncover what customers need. Similar depth is required to ensure that they are happy at every stage of the development process. “Listening is a key part of our values as a company, but is critical throughout the sales and account management process,” Insurance claims is a tricky topic, requiring not only detail, but a depth of understanding to ensure the right information is in the right place. The team at Field Pros Direct have used technology to simplify the claims management process for all. In the FinTech Awards from Wealth and Finance International, they understandably achieved tremendous success, so we caught up with founder and CEO Matt Anderson to find out more. Matt explains. “We listen with data alongside hearing what our clients’ pain points are, so we can help them solve the problems they actually need solved.” Having the data, and taking the time to understand it, is vital to any company that is looking to expand in the FinTech sector. Since opening their doors, the team at Field Pros Direct have been committed to improving their processes to ensure that their clients have a dynamic claims partner. “We stay focused on constantly improving our processes to better service our clients and their policyholders,” Matt tells us. “Encouraging innovation, and focusing on listening, helps us provide claims management tools that carriers actually need.” In the future, it’s this mindset that will continue to keep people interested in what Field Pros Direct have to offer. “Growing our team and our offerings is on the horizon, well beyond the rapid growth we’ve experienced over the past 2 years,” Matt explains. We asked him to elaborate. “With Best Turnkey Tech-Enabled Insurance Claims Support Platform - Southeast USA May22509 innovation in mind, we will be releasing a new SaaS-based tool that helps automate how Carriers engage with their policyholders to help streamline their data collection process for underwriting and claims.” This latest addition to the impressive range of products available from the Field Pros Direct team will become more defined later on in 2022. What the continued development of products shows above all else is that the team have far from settled in their attempt to provide leading services to those who need the support most. Under the experienced and guiding hand of Matt Anderson, the team have reached out to new customers ensuring they can process claims as efficiently as possible. Their success in the FinTech Awards showcases the quality of their service, and why this is a business that will continue to thrive for many years to come. Company: Field Pros Direct Name: Matt Anderson Email: [email protected] Web Address: https://www.fieldprosdirect.com/ www.wealthandfinanc -news.com Subscribe and keep up to date with the lat st industry news across both traditional and alternative investment sectors. Distributed each month to more than 130,000 high net w rth and ltra-high net wort individuals, fund managers, institutional investors and professional services firms, Wealth & Finance INTL has rapidly become the go-to resource for those looking to make the right decisions when it comes to securing and growing their wealth.
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