10 | Wealth & Finance FinTech Awards 2024 Best Mortgage Lending FinTech Start-Up 2024 Shawn-Marc Melo founded Lendwire Inc. two years ago with the intention of changing the everyday lives of Canadian consumers and industry titans. “I wanted to bring something new and innovative to the table – a way to experience transparency and a well thought process,” he tells us. “What we landed on was the ability to service clients at every level of our industry.” And he is quick to delight in the company’s already brilliant success, sharing how it has seen a “strong start without capital expenditure into large investment companies. We are able to hit $1.5 million in revenue in year one and are on track for $3.75 million in year two. Our steady growth has been the core reward for us.” Lendwire acts as a mortgage brokerage and lender, helping clients to navigate the complexities of securing the right mortgage products to meet their needs, with an approach that is deeply rooted in personalisation, transparency, and efficiency. In terms of personalisation, it places great importance on understanding each client’s individual needs and financial goals, which is why it offers tailored mortgage solutions that align with their specific circumstances. In terms of transparency, it works to keep clients well-informed throughout the entire mortgage process, consistently providing clear, honest communication at every stage. And efficiency is another vital area of focus, driven by its use of cutting-edge technology to streamline application processes and expedite approvals. Shawn-Marc says, “By prioritising these areas, we aim to provide a seamless, stress-free experience that exceeds client expectations and fosters long-term relationships.” Alongside its traditional brokering and lending services, the company leverages the latest technology developed inhouse – Blitz, BrightBroker, Lendy, and its online application platform – to enhance the efficiency and effectiveness of its banking and financial services and further empower both borrowers and investors. Blitz is a robust platform that accelerates loan processing, reducing the time from application to approval. BrightBroker is a tool that enhances the capabilities of mortgage brokers through advanced analytics and client management features. It includes a catalogue of more than 250 courses to enhance their professional careers, giving them the ability to monitor their development. Lendy is an AI-driven assistant that provides real-time support and guidance to users, helping them with loan calculations, answering queries, and providing personalised advice. Last but not least, Lendwire’s online application platform simplifies the mortgage application process by allowing users to apply for loans from anywhere at any time. With this user-friendly platform, applicants are guided through each step of the process, from initial inquiry to final submission, including document upload and status tracking. Shawn-Marc comments, “The convenience and efficiency of this platform reduces barriers to application, making financial services more accessible to a broader range of customers.” By combining these technologies, the company is able to deliver a more dynamic, responsive, and efficient financial service, reducing workloads, improving accuracy, enhancing customer engagement, and ultimately leading to faster, more favourable outcomes for both providers and users. Having implemented such technologies in its operations, Lendwire has solidified its position as a leader in Canada’s online mortgage domain. But how does the company remain ahead of the curve in the fastevolving world of fintech? Shawn-Marc explains, “Lendwire takes several proactive steps. We invest heavily in research and development to stay abreast of the latest industry trends and technological investments. Our team regularly attends industry conferences, participates in webinars, and engages with thought leaders to gain insights into emerging best practices and innovations. We also foster a culture of continuous learning within our organisation, encouraging our staff to pursue professional development opportunities. Additionally, we collaborate with technology partners to integrate the latest tools and features into our platforms, ensuring our solutions remain state-of-the-art and highly effective for our clients.” It is evident how the company prioritises innovation, collaboration, and client-centricity within its team, with this giving it a real competitive advantage. By fostering a dynamic and inclusive working environment, where creativity and teamwork are highly valued, the company is encouraged to continue developing cutting-edge solutions and deliver exceptional service. He states, “Our commitment to innovation and clientcentricity drives us to refine our offerings regularly, ensuring they meet the evolving needs of the mortgage market.” So, how do Lendwire’s clients find their experience of working with the company? Upon first glance, it boasts a glowing five-star rating across the board, so we take a look at what clients have to say. Terri shares, “Great brokerage to work with! Very knowledgeable on industry trends and will find the right solution for your financing needs. The team at Lendwire take the time to guide you through the mortgage process. Exception service offered by kind and caring people. Highly recommend!” Michael F. shares, “My experience with Lendwire has been nothing short of amazing. Shawn has been wonderful to work with regarding all my mortgage needs. I was put in a very uncomfortable situation from a bad experience with a previous broker, and Shawn not only fixed the problem entirely but got me better rates, better deal, and saved me thousands of dollars. If you’re looking for a mortgage of any type, I would look no further than Lendwire!” Andrew R. comments, “I worked with Mike North. He worked really hard to help me close a deal I was happy with. Mike was available day or evening to make sure things went smoothly. Mike set up a lawyer and the appraiser for an easy transaction. Would not recommend anyone but him. Thanks for your help, Mike!” As such, it is clear to see how Lendwire Inc. has come to be named Best Mortgage Lending FinTech Start-Up 2024, between its rapid growth Jun24447 Lendwire Inc. (Lendwire) is a premier fintech and lending firm based in Canada, dedicated to becoming the nation’s go-to online mortgage platform. Specialising in connecting borrowers with the right mortgage products and investors through cutting-edge technology solutions such as Blitz, BrightBroker, and Lendy, its comprehensive suite of services streamline and enhance the mortgage brokering and lending process. In light of the company’s success within the FinTech Awards 2024, we speak to founder, Shawn-Marc Melo to learn more about the company’s offering.
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