12 | Investment Excellence Awards 2025 Most Revolutionary Digital Fund Operations Platform 2025 – Europe Founded in 2021, Fundcraft was born in response to a distinct need in the asset management sector for a unified, efficient, and transparent approach to fund operations. The platform was established in the financial hub of Luxembourg, a positioning that has allowed it to quickly grow into a leading fintech innovator and the partner of choice for the digital transformation of fund operations in the alternative asset management industry. A CSSF-licensed AIFM and central administrator, the company supports more than 230 funds for Venture Capital, Private Equity, Private Debt, and Funds of Funds firms, representing over €12 billion in fund commitments. Since its inception, Fundcraft has been on a mission to revolutionise the fund industry and break down the barriers of traditional fund administration, transforming the industry’s operating model through a digital platform that centralises, optimises, and automates the entire fund lifecycle. The company works with forward-thinking alternative asset managers – from emerging VC fund managers to established asset managers overseeing multiple funds and strategies – helping them to scale across fund formats and investor channels by replacing fragmented tools and manual processes with one integrated solution. Fundcraft’s digital platform offers users an open, collaborative, and transparent operating system that centralises data, processes, and interactions into a single source of truth, encompassing the fund lifecycle end-to-end, from fundraising and investor onboarding to daily fund operations, data management, and reporting. This comprehensive solution enables seamless collaboration among stakeholders: Fundcraft’s operational services experts, asset managers, accountants, auditors, tax advisors, and depositary banks, all on one unified platform. At the core of Fundcraft’s offering is the Client Success Manager, or CSM. The CSM is the orchestrator of the complete Fundcraft experience, acting as the operational anchor aligning internal execution, platform features, and client expectations. Each client is assigned a dedicated CSM, who then acts as a single point of contact supporting them through dayto-day operations – providing an invaluable personal touch to its services that ensures client requests are addressed seamlessly and with speed. The proprietary platform has been built upon a foundation of digitisation, which has been the company’s default operating model from day one. While most fund administration players have layered separate technology systems onto legacy, manual processes – often resulting in even more inefficient processes – Fundcraft has rebuilt fund operations from the groundup, creating a single, digital-native solution in which all processes flow and the output of each process is the automated input into the next one. “Our platform serves as a single source of truth,” Thomas explained, “seamlessly connecting investor onboarding, KYC, transfer agency, portfolio management, accounting, reporting, compliance, and more. Every process is integrated, eliminating the silo fragmentation and duplication that still define much of the industry today. This model enables fast innovation, secure by design architecture, and AI-readiness by default.” These processes are maintained by a team of more than 50 in-house data engineers, developers, and product managers. The team ensures the platform is continuously improved with new features and groundbreaking innovations, including agentic AI, workflow automations, and native integrations with third-party systems. With its commercial model and core offerings entirely aligned, Fundcraft’s development mindset focuses entirely on increasing operational efficiency across the value chain, increasing client and user satisfaction, and driving overall strategic value across the services it provides. Looking to the future, Fundcraft will continue to enhance and expand its platform offerings in alignment with the evolving needs of its clients and the wider industry. In the short term, the company will be expanding its regulated infrastructure beyond Luxembourg, bringing the unique Fundcraft experience to other jurisdictions and responding to the demand of clients wanting to consolidate their funds on a singular Fundcraft platform. “We’re also scaling our ecosystem partnerships,” Thomas concluded, “continuously leveraging our open architecture and powerful API to integrate banking, depositaries, settlement, audits, legal, and tax partners directly into the Fundcraft platform to further remove operational friction and reduce time-to-launch for new funds. Our near-term ambition is to fundamentally redefine how fund operations are delivered across Europe. The near-term vision? €100 billion in fund commitments and subscriptions managed on our platform – seamlessly and at scale.” Contact: Thomas Pire Company: Fundcraft Web Address: www.fundcraft.lu Sep25023 Fund operations have traditionally been seen as a cost centre – necessary but painful aspects of the process. Fundcraft is a platform turning back-office operations into a competitive advantage for fund managers, helping them raise capital faster, report with confidence, and scale across investor types and jurisdiction. Having already successfully migrated more than 150 funds from legacy administrators, Fundcraft has proven that operational transformation is not only possible but value-adding. We heard more from Thomas Pire, VP of Digital Transformation and Client Solutions, as Fundcraft is named in the Investment Excellence Awards 2025.
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