W&F Issue 6 2018

Wealth & Finance International - Issue 6 2018 25 1802WF26 Eze Castle Integration’s managed IT, private cloud and hybrid cloud solutions are industry-leading and relied on by more than 600 firms around the world. Eze Castle Integration prides itself on providing the highest client service levels and support to clients 24x7x365. The overall mission of the firm, is to be the global leader in managed services and technology solutions that empower financial firms and exceed customers’ expectations, as Dean explains. “Here at Eze Castle, our mission is to be at the forefront of technology and innovation. Our team takes the time to research, review and test new technologies and emerging trends, before adopting these into our service offering. It all began in 2005, when Eze Castle Integration deployed the first hosted cloud platform for a single hedge fund based in New York City.” Strategies around product innovation include expanding the services delivered via the Eze Cloud platform, while enhancing the core infrastructure with new security and data protection layers. For corporate growth, Eze Castle’s strategy remains to provide the services clients need in the regions they require them. This approach has resulted in Eze Castle being a global provider of services to the industry. Finally, for client satisfaction/retention, Eze Castle invests in internal systems, as well as employee training programs to help ensure clients receive rapid response from knowledgeable employees at every touchpoint. Eze Castle Integration’s global presence spans eight offices in the United States, as well as locations in London, Singapore and Hong Kong. Their devoted team services more than 650 firms worldwide, including nearly 200 firms with $1 billion or more in assets under management. From start-ups, to small and large established firms, Eze Castle Integration listens and caters to every client’s needs to ensure their business continues to flourish and IT infrastructures remain secure, resilient, available and robust. Essentially, technology has become one of the most important aspects of the company. It is not just the output of the company, but it is ingrained in the firm’s culture, with clients always receiving outstanding technology solutions wrapped in award-winning service. Speaking of award-winning, Dean highlights what it means to have been selected by Wealth & Finance as the Best in Hedge Fund Technology Services. “To have been selected is a testament to the ongoing commitment and unrivalled dedication to delivering best in class cloud services, to hedge funds and alternative investment firms.” Technology is not just what the firm does, it is who they are, and the firm keeps its clients at the core of its business. What separates Eze Castle from its competitors, is the multifaceted suite of services that the team have built within the Eze Cloud portfolio, coupled with its unparalleled client service and robust thought leadership program. Eze Castle recognises that its clients require rapid response as they operate in the fast-paced financial markets and have built a Premier Provider of Managed Services and Technology Solutions global 24x7x365 support organisation that is ready to respond. With regard to the working environment at the firm, the company believes it is only as strong as its employees, and Eze Castle is exceptionally proud of its staff. The organisation is committed to showing its employees on a daily basis how much it values them. It does this by providing employees with superior benefits and a healthy, inclusive and professional work environment. The firm takes care of its staff so that staff can concentrate on taking care of clients. By employing more than 350 people around the world, Eze Castle attracts, develops and retains the best and brightest technology experts by fostering long-term relationships and providing them with individual career paths which suit each individual. Additionally, Eze Castle Integration has a dedicated Global Learning & Development team and is committed to empowering employees to achieve new technical certifications – their employees hold more 260 certifications in technical products. Looking ahead, Eze Castle believes demand for managed services will continue to grow, and that technology innovation will drive new offerings delivered via hybrid and private cloud platforms. Company: Eze Castle Integration Address: 260 Franklin Street, 12th Floor, Boston, MA 02110, USA Phone: 1-800-752-1382 Website: www.eci.com For more than two decades, Eze Castle Integration has been the premier provider of technology solutions to the financial and investment management industry, servicing hedge funds, private equity firms and other financial sector organisations. We profiled the firm and spoke to Dean Hill as we looked to discover more about their innovative ways, especially following their recent success in Wealth & Finance’s Global Excellence Awards where they were awarded title Best in Hedge Fund Technology Services.