10 | Wealth & Finance Q2 2024 Best Corporate, Fund & Trust Software Solutions Supplier 2023 - USA TrustQuay has over 30 years’ experience in meeting the specific technology needs of the Trust, Private Client, Corporate Services, and Fund Administration sectors. In May 2023, TrustQuay merged with Viewpoint to become a global industry champion for service providers in the sector. With more than 660 customers across Europe and Asia, TrustQuay Viewpoint offers a comprehensive range of solutions for entity management, client accounting, regulatory compliance, digital end-client engagement, and practice management. Its professional team offers 24/7 support to 36,000 operational users across 80+ jurisdictions. Merging TrustQuay and Viewpoint has enabled the group to deliver more product innovation, scale up its services, customer support and business development, and expedite growth across its product areas. Customers have already benefited from the business’s advanced capabilities, wider coverage of regulatory environments, and improved global customer service. Since 2020, TrustQuay Viewpoint has conducted an annual global survey of private banks, family offices, corporate services providers, and wealth managers to examine their hopes and concerns about the industry’s future. The surveys revealed that while the industry recognises the need to embrace digitalisation, companies are struggling to begin the process. When asked to compare the sector to other areas of financial services, 81% of respondents believe that technological innovation in the industry must accelerate and 84% believe firms must digitise their business models to remain competitive. In response to the current low levels of digitalisation within the trust and corporate services sector, TrustQuay Viewpoint launched TrustQuay Online, the first complete end-to-end cloud-native SaaS platform. The innovative platform provides all firms with the benefits of digitalisation, enabling them to meet their clients’ regulatory requirements and streamline their operations. Available 24/7 and multi-platform compatible, TrustQuay Online is free to use and aims to help firms reduce complexity and risks as well as futureproof their technology. With the platform’s support, clients can focus on automation, client management, and leveraging this new SaaS solution to increase margin and foster growth. TrustQuay Viewpoint has invested heavily in its Professional Services team which delivers project implementations and transformation programmes to customers all over the world. The team focuses on the post-sales process and the delivery of digital wealth management solutions to help them embrace digitalisation and achieve their full potential. Many customers are adopting new technology for the first time and require support to move away from legacy systems to a common digital or regulatory platform. As an experienced partner, TrustQuay Viewpoint strives to help firms acquire value from its software, unlocking opportunities to develop and evolve the trust and corporate services sector. The Professional Services team works with customers to ensure that their TrustQuay Viewpoint software is fully implemented at every stage. TrustQuay Viewpoint’s latest survey has revealed that the sector is still encountering problems with data quality, increasing efficiencies, reducing costs, and regulatory burden. Although progress is happening, technology investment is still trailing behind, and over the coming years, firms need to prioritise data quality to ensure their records are accurate and up to date. Imprecise data creates issues for companies in terms of regulatory and client reporting and prevents widespread digitalisation. Technology providers such as TrustQuay Viewpoint play a vital role in conversations about data, working with clients to help them achieve their goals. In 2022, the company launched a Digitalisation Pathway to assist firms in implementing best practice and embracing transformation. The pathway is designed to help clients unlock value with improved profitability and increased organic growth. In an area of low levels of digitalisation, TrustQuay Viewpoint has become firms’ trusted partner with its innovative technology set to revolutionise the trust and corporate services sector. The Professional Services team works diligently to deliver project implementations and transformation programmes to customers globally through a wide range of pioneering products. Recognised in this year’s Fund Awards, TrustQuay Viewpoint is passionate about democratising technology and helping companies digitalise with the launch of its end-to-end SaaS platform, TrustQuay Online. We cannot wait to see how TrustQuay Viewpoint will continue to modernise the sector with its suite of highquality software solutions. Contact: Paul White Company: TrustQuay Web Address: www.trustquay.com TrustQuay Viewpoint is a globally recognised provider of Trust, Corporate Service, and Fund Administration systems. With its scalable and secure platform, the company helps clients to leverage the power of technology to improve efficiency, reduce costs, and generate new revenue opportunities. For its commitment to innovation and continuous evolution, we have honoured TrustQuay Viewpoint with our Fund Award for Best Corporate, Fund & Trust Software Solutions Supplier – USA.
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