the process of prepaid recharge with a centralised control of information and real-time reports. iMobile allows clients to self-manage their mobile accounts and utilise services such as bill payments, mobile top-ups, and transferring credit. This application is compatible with al kinds of smartphones and tablets, meaning that not only is iMobile a convenient management system, but it is also accessible to many. The iWeb solution allows clients to electronically manage, control, and monitor terminals across numerous sites. The TMS within this solution provides clients with real-time visibility for all the connected devices, allowing for easier management. iWeb comes with several modules to meet the various requirements of modern businesses. Additionally, Infinite Business Solutions provides POS machines as a part of the fully integrated TMS, with iPOS designed for payments, eVouchers, KYC, top-ups, and more. Likewise, the company has developed and implemented iWallet, a wallet solution that serves as a mobile platform to facilitate online payments through applications and merchants via mobile wallets. The innovative solutions designed and launched by Infinite Business Solutions are a testament to the company’s ingenuity, and its commitment to simplifying processes for business owners and enhancing their growth. Through providing both business owners and their clients with systems and processes, Infinite Business Solutions is aiding businesses in attaining and retaining loyal clientele by delivering convenience, simplicity, and efficiency. The company is devoted to innovation, aiming to improve its products and processes through conducting continuous research and development. The team constantly searches for the latest security and safety measurements emerging in the industry, ensuring that Infinite Business Solutions remains at the forefront of new industry development. “The fintech industry is changing at a rapid pace, which motivates us to stay up to date,” Mr. Al-Azzeh tells us. “Infinite Business Solutions’ team never stops the R&D process. The team continuously pursues software and hardware trends to learn cutting-edge technologies, and to be honest – at many times, Infinite Business Solutions has been the leader of technological development.” Infinite Business Solutions works to always exceed its clients’ expectations, giving them special attention and ensuring they feel listened to and supported. The company continually strives to provide the best quality of service and has separated its offered support into two categories – software support and hardware support. The company’s customer care team provides software support through its ticketing system, providing 24/7 services due to the nature of Infinite Business Solutions’ accounts. For hardware support, Infinite Business Solutions has partnered with skilled companies in different countries to provide support for its products. The support services remain under Infinite Business Solutions’ supervision at all times for quality control. This approach extends to the company’s internal culture, with Infinite Business Solutions working to foster a culture wherein its employees feel valued and empowered to produce their best work. Similarly, the company seeks out potential employees who will emulate its client-first approach, as a reflection of the high standards the Infinite Business Solutions sets for itself. “At Infinite Business Solutions, only qualified personnel are selected,” says Mr. Darraz. “Ones who understand the technology, culture, and the nature of Infinite Business Solutions accounts. Infinite Business Solutions personnel have excellent interpersonal and communication skills and are there to provide 24/7 support services. On the other hand, Infinite Business Solutions deals with employees as valued family members, who feel cared for, heard, and trusted.” Cultivating an exemplary team well-equipped to deliver optimal solutions is imperative to a business wanting to establish itself as an industry leader, which a feat that Infinite Business Solutions has undoubtedly achieved. Under the expert guidance of Mr. Darraz and Mr. Al-Azzeh, the company has soared to remarkable success and displays no signs of slowing down. Looking ahead, Mr. Darraz tells us that the company expects to complete various projects and sign new contracts by the year-end. Infinite Business Solutions intends to announce new products this year, in addition to new versions of current products in its line. “Since AI and Big Data Analytics are trendy nowadays in the fintech sector, we plan to integrate these powerful tools into our products in a way that benefits both the service provider and the end user,” Mr. AlAzzeh informs us. From their continuous pursuit of excellence to their combined wealth of knowledge in the field, it is certain that Mr. Darraz and Mr. Al-Azzeh are masters in the realm of fintech. With almost four decades of collective experience, the industry experts have worked tirelessly to hone their craft and develop innovative, effective, solutions and products that have taken the industry by storm. It is for this commitment that Mr. Darraz and Mr. AlAzzeh have been deservedly recognised as the Most Pioneering Fintech Business Leaders 2024. Contact: Ibrahim Darraz Company: Infinite Business Solutions Web Address: https://www.infinitebs.net/ Most Pioneering Fintech Business Leaders 2024 (Middle East): Ibrahim Darraz & Mohammad Al-Azzeh
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