Wealth & Finance International - Wealth & Money Management Awards 2016

www.wealthandfinance-intl.com 25 Best European Islamic Finance Provider INAIA Finance, previously known as iFIS Capital Gmbh, has a compelling deal of technical expertise with regard to the Islamic finance and supports with leading ideas the development of Islamic financial instruments and services. We spoke to the firm’s Board of Directors to learn more about its offering. Company: INAIA GmbH Name: Bilgehan AKBIYIK & Emre AKYEL – Board of Managing Directors Email: [email protected] Web Address: www.inaia.de Address: Seestr. 5, 72764 Reutlingen - Germany Telephone: +49 (0)7121 3640234 INAIA is strictly keeping within the scope of German and European rights to the rules of Islam. The core business is the provision of Sharia compliant financial products. At the same time, the firm offers a pronounced range from an Islamic compliant gold savings plan to the offer of solar wakala investment. Clients, who are looking for ethical and/ or Islamic investment will find INAIA, a company with almost 10-year experience, to be an excellent partner in their quest. As an opening comment the board outlines how the main objective of INAIA is to deliver the highest possible quality and service. “Here at INAIA we strive to provide the highest possible quality of service, which is achieved in a number of ways, including offering espe- cially a fast response time to any question or concern by our clients and accessibility via different tools such as direct login support, homepage live chat, email, phone, Facebook direct message, etc. As a high priority we follow an operational excellence from contract application, through confirmation until maturity. We also offer a user-friendly platform, an easy and secure access are part of our service assurance. “This approach starts from the moment we start working with a new client. Our sales partners are strictly trained by our company members in specific subjects. Especially the demand and need oriented consul- tation is the most important field. Sustainable customer orientation and transparency are the main focus of our philosophy. A detailed minutes of consultation and a central post consultation feedback contact with the client are one of our ambitions to secure a client oriented consulta- tion and to monitor results on a regular basis.” Within the Islamic finance market the board states that Europe is leading the way in terms of growth, which is why the firm is working diligently to support this market. “The Islamic Finance sector and the characteristic of clients within this market is very special. Trust and sustainability are the most import- ant factors of their decision. Due to a long term dedication and hard work, INAIA has become a well-known brand with more than 10,000 Facebook followers only in Germany, which explains the disproportional increase during the last years. “The Islamic finance market in Europe can be seen as a niche sector with a high potential due to a low supply side and a high demand side. Considering that key competences and a specific Islamic finance expertise is needed to fulfil client expectations, INAIA can be seen as a company actively developing this sector using its experience and competences. Key challenges in our area are mainly the general economic environment that affects the willingness of doing investment and savings and the awareness of potential customers of such supply. As INAIA we make sure that even low-income clients are able to benefit from our products. We also focus on a supply of instruments that might be requested during weak economic times. To increase the awareness of Islamic finance and the sensitivity to these products we provide pub- lic information via different media.” Following the financial crisis, the Islamic finance industry got the atten- tion with its solid and sustainable functionality and with its performance. Currently the Islamic finance market is of great significance, and going forward the board believe this focus will continue, which is why the firm is committed to being at the forefront of industry developments and offering new and innovative products which meet client’s needs. “In our interpretation not only the general demand within the Islamic financial market will continuously increase, but also the demand for in- struments that cover all life cycle and modern time product types has to be satisfied. At this stage our company’s main objective is to implement right products and to become a universal supplier of Islamic compliant financial instruments. “Therefore as we look towards the future, INAIA is creating an Islamic compliant real estate financing opportunity. This project is in its last stages and will be implemented after final proof of the financial authority and proof of the sharia advisory. Another main objective for our firm is to provide an Islamic compliant card payment and current account system that offers non-interest based payment and account-keeping possibili- ties and a very innovative IT platform. These new projects will enable us to provide a better selection for our clients and we look forward to the opportunities this will bring.” WM16047